The Issue of Curiosity
We’ve been talking to a lot of Americans in positions of power when it comes to transportation investment about our cost reports, and usually the conversations go well, but there’s one issue that keeps irking me. They ask good questions about corner cases, about some specific American problems (which we do want to revisit soon), about our prognosis for the future. But they don’t usually express curiosity about the non-American cases – and even journalists who write investigative pieces sometimes insist on only using London and Paris as proper comparanda for New York. This is not everyone, and I do know of some civil servants who are interested and have made sure to read the Italy, Stockholm or Istanbul cases. But it is a large majority of Americans we talk to, including ones who are clearly interested in doing better – even they think acquiring fluency in how things work in low-cost countries is irrelevant and are far more passionate about all the barely relevant groups that can block change than about how Stockholm, Milan, and other such cities build cost-effective infrastructure.
Incuriosity and consultants
I recently saw a transit manager in North America who I’d previously had tepidly positive opinion of tell me, with perfect confidence, that “The standard approach to construction in most of Europe outside Russia is design-build.”
To be very clear, this is bunk. Design-build is not used in Southern Europe or in the German-speaking world. Ant6n has only been able to find one such contract in Germany, for the signaling of Stuttgart 21. There’s more use of design-build in France, the Low Countries, and the Nordic countries, and the tendency is toward doing more of it, but,
- The process of privatization of the state is in its infancy in these countries – for example, Nya Tunnelbanan is mostly procured as build contracts
- Costs in the Nordic countries are rising rapidly, albeit from very low levels, and this also seems to be happening in France – this minority of Europe that uses design-build (which, again, correlates with other elements of state privatization) isn’t seeing good results
- As a consequence of the above two points, the current and former civil servants in those countries that I’ve spoken with are familiar with the more traditional system of project delivery and don’t generally think it is inferior to alternative systems that reduce the role of the state and increase that of private consultants, and thus they are familiar with how to do traditional project delivery well
- Even with the ongoing privatization of the Nordic and French states, more institutional knowledge is retained in the public sector, to ensure it can supervise the consultants, in contrast with the American and British models, where the consultants are supervised by other consultants and the in-house public-sector employees lack the technical knowledge to do proper oversight
So why did this person think design-build is standard, where the majority of Western Europe by population does not use it?
The answer is incuriosity. This person is a generalist Anglo consultant. What they know of Europe is what Anglo consultants know. They never stopped to think if perhaps places that build infrastructure cost-effectively publicly would ever have any reason to be legible to international English-speaking consultancies. Why would they? Infrastructure construction is almost entirely at the level of countries, not the European Union; the weakness of cross-border rail planning is so notable that I know a green activist devoted specifically to that issue. If you’re building in and for Germany, you have no real reason to publish in English trade journals or interact with British or American consultants. Another consultant that Eric and I spoke with had the insight to point out, when we asked about a comparison of High Speed 2 with the TGV, that their company gets no work in France since France does it in-house, but the transit manager who shall remain unnamed did not.
The good ones
I am sad to say that, for the most part, the mark of a good American transit manager, official, or regulator isn’t that they display real willingness to learn. Too few do. Rather, the mark is that they don’t say obviously false things with perfect confidence; they recognize their limits.
This is frustrating, because many of these people genuinely want to make things better – and at the federal level this even includes some political appointees rather than career civil servants. The typical cursus honorum for federal political appointees involves long stints doing policy analysis, usually in or near the topic they are appointed to, or running state- or city-level agencies; I criticize some of them for having failed in their previous jobs, but that’s not the same as the problem of a generalist overclass that jumps between entirely different fields and has no ability to properly oversee whichever field whose practitioners have had the misfortune to be subjected to its control.
The good ones ask interesting questions. Some are easy to answer, others are genuine challenges that require us to think about our approach more carefully. And yet, three things bother me.
They are not technical
Traditional American business culture looks down on technical experts, treating them as people who will forever work for a generalist manager – and this is a culture that treats working for someone else as a mark of inferiority.
The most innovative American industries don’t do this – software-tech and biotech both expect workers to be technical, and the line workers do not often respect managers who are technically illiterate; tech and biotech entrepreneurs likewise have a technical background (Mark Zuckerberg coded Facebook’s prototype, Noubar Afeyan is a biochemical engineering Ph.D., etc.), and Elon Musk, one of the less technical ones, still has a physics degree, wrote code in the 1990s, and goes to great pain to affect being part of the culture of tech workers.
However, the government at all levels does do this. The overclass comprises lawyers and public policy grads; engineers, architects, and planners can be trusted civil servants but are expected to lower their gaze in the presence of an elite lawyer (and one such lawyer told us, again with perfect confidence, something that not only was wrong, but was wrong about American law in their field).
The upshot is that even the good ones don’t ask technical questions. I don’t remember having had to answer questions from even the most curious American officials about grouting, about egress capacity, about ventilation, about construction techniques. It’s rare to even see economic questions about managing public-sector risk, about the required size of an in-house construction agency, about how one implements traditional project delivery effectively; we volunteer some numbers but I don’t remember being asked “how many engineers does RATP employ?” (the answer is around 1,200 across all fields combined).
They nudge and do not do
The American federal government is uncomfortable with the notion of doing things directly. One is supposed to make general rules and nudge others. Even regulations take a nudge form – often instead of direct compulsion (say, installing a safety system), the federal government would nudge private actors by threatening to withhold funds or other support if they don’t do it.
One consequence is that federal agencies don’t really try to learn how to do things themselves. I caution that one official who I spoke with and have a good impression of reacted well when I pointed out how, in Sweden, there’s mobility among the civil servants between state and county governments, so some of the people who built Citybanan working for the Swedish state are now building Nya Tunnelbanan for Stockholm County. This official said they were working on a program that doesn’t quite do this but does something similar, which stands to be successful if done well; I don’t know if it will be done well but there was not enough time in that conversation to get enough detail and I reserve judgment even on the aspects I am more pessimistic about until I know more. So it’s possible that this criticism I have of the federal government is going to do away in the next few years, and if so, I do expect better federal infrastructure investment, perhaps for intercity rail on the Northeast Corridor, which is a federal-led program.
This is not purely an American problem. The EU has the same problem, which is related to the poor state of cross-border rail; even when the European public wants more integration (see, for example, polling on an EU army), eurocrats respond with soporific abstraction, not out of political fear of backlash, but because none of them can actually do anything more than a light nudge – the doers remain at the member state level. The difference between us and the US is that member states like Germany do have some doers around, whereas New York can’t do anything.
They still only look inward
This is the part that I am most worried about in the future. I’ve had to take interesting questions about policy from people who, again, I think well of – if I didn’t, I’d speak of them the way I do of the official in the section on consultants above.
And then none of these questions is about, say, how Italy has set up its bureaucracy for protection of monuments, ensuring there is no risk to millennia-old Roman ruins under the aegis of professional archeologists and historians rather than third-party lawsuits. There’s ample interest among Americans in how to do better, reaching the highest levels among the people I’ve directly talked to, but so far it’s based entirely on internal thinking. Foreign examples can inform them but are not to be investigated as closely. I do know of some officials who’ve read the non-American reports we’ve put out, but it’s not common even among the good ones.
The problem, I think, is twofold. First, Americans are used to being in charge in their interactions with foreigners, and Western Europeans are about the least impressed people in the world by American pride. Why look up to a country that we know has worse public transportation and is, on net, probably about comparable in overall living standards? (Yes, Americans, I am aware that your SUVs are larger.) The average Western European doesn’t think about the United States much and when they do they’re not awed, so the American who asks questions puts themselves in an inferior position, and this is hard to handle.
The second issue is that the public sector draws from within the country’s borders, in almost all cases. The pipelines into working for Deutsche Bahn are completely different from those into working for any American outfit. This means that an official in a country has weak ties to other countries. This, again, is also a European problem – there’s too little knowledge of France in Germany and vice versa, too little curiosity about Southern Europe in higher-cost Northern Europe, and too little curiosity about Asia with disastrous results. But the European railroads have exchange programs among them and even with Japanese railroads, and Americans don’t participate in either; the insularity I see in Germany when I mention the capabilities of high-speed trains in France and Japan is considerably less bad than what I see among the worst Americans and Britons.
