New York Ignores Best Practices for Cleaning
MTA Chair Pat Foye and Interim New York City Transit President Sarah Feinberg, have announced that the subway will close overnight in order to improve subway cleaning. For the duration of the Covid-19 crisis, the subway will close between 1 and 5 every night for disinfection. Ben Kabak has covered this to some extent; I’m going to focus on best industry practices, which do not require a shutdown. There are some good practices in Taipei, which has regular nighttime shutdowns but sterilizes trains during the daytime as well. It appears that the real rub is not cleaning but homelessness – the city and the state are both trying to get homeless people off the subway and onto the street.
How to disinfect a subway system
Alex Garcia of Taipei Urbanism shared with me what the Taipei MRT plans on doing in response to the virus, depending on how much it affects the system. As soon as there are any domestic cases within Taiwan, the plan says,
a. Sterilize equipment in each station that passengers might frequently come into contact with. (Sterilize once every 8 hours)
b. Carriages: Cleaning and sterilization before the daily operational departure and again when the carriage returns back to the terminal each day.
c. Place hand sanitizer devices at the information counter of the station for public use.
Moreover, if an emergency is declared, then the frequency of cleaning is to increase:
a. Station :
1. Sterilize equipment that passengers might frequently come into contact with at each station. (Sterilize once every 4 hours)
2. Daily disinfection of public station facilities: After operational hours the whole station, including passenger traffic flow areas and facilities, will be disinfected.
b. Carriage :
1. Sterilize equipment that passengers might frequently come in contact with. Sterilize once every 8 hours when the carriage returns to the terminal station.
2. Daily wipe down of entire carriages with disinfectant before each day’s first departure.
3. Once notified by the health authority about any confirmed or suspected case that have traveled on the MRT, intensify the cleaning and disinfection along the route taken by the passenger within 2 hours.
Moreover, the Taipei plan calls for providing all frontline workers with protective equipment, including masks, goggles, and hand sanitizer, as soon as any domestic case of the virus is detected. Moreover, all staff are subject to temperature checks at the start of the day, to prevent sick workers from infecting healthy ones. This way, infection levels among workers can be kept to a minimum, allowing service to proceed without interruption.
It is noteworthy that the frequent cleaning regimen operates during the daytime, and not just overnight. Sterilizing trains every 8 hours means working around their service schedules, disinfecting them during off-peak periods with lower frequency. Taipei has not cut weekday service frequency, only weekend frequency, and the weekday peak-to-base ratio is low, about 1.5 on the Green Line.
With these measures in place, and similar vigilance across Taiwanese society, the country has gone 6 days without any new case of the virus. There is no lockdown and never was one, and Taipei MRT ridership only fell 15-16% on weekdays.
What New York is doing
Foye and Feinberg announced that the subway would close overnight between 1 and 5 am so that trains could be disinfected once per day. Is daily disinfection sufficient? Almost certainly not, given the spread of the virus around the city. Does it take four hours? Of course not, cleaning can be done in minutes. And must it be done at night? Again no, New York has cut so much service that there’s a large fleet of spare trains, making rotating equipment between service and cleaning easy. It’s likely that it is possible to sterilize trains every roundtrip while they wait at the terminal.
The goal here is not about cleanliness. The subway is dirty and getting worse as cleaning staff get sick and can’t come to work, but a program designed to improve the system would look profoundly different. It would equip subway workers with protective gear, especially the cleaners; it would keep running service; it would look for ways to eliminate fomites like the push turnstiles; it would disinfect trains and stations at short intervals.
The homelessness issue
There are serious concerns with homelessness in New York, as in many other cities. This is aided by sensationalist reporting that blames homeless people for any number of problems, playing to middle-class prejudices about visible poverty. As Ben notes, NYPD swept the subway with cops but not social workers. Hotels are empty all over the city, but there is no attempt at using them for either centralized quarantine or extra shelter space. There are existing shelters, but they are unsafe and people who have been unsheltered for a while know this and avoid them for a reason.
New York is a big, expensive, high-inequality city. It has visible poverty, including homelessness. It could offer homeless people housing – empty hotels would do, employing hotel workers to do work that is already done at shelters by overtaxed volunteers. The problem is that many aggrieved people want medieval displays of police power against people who it is okay to be violent toward; they do not want to solve problems. This issue is not unique to New York: in San Francisco, sanisette installations ran into the problem that one stall had people defecating on the floor, leading the city to decide to staff every sanisette 24/7, turning what was designed as a self-cleaning system for high-cost cities for €14,400 a year per unit into a $700,000/year money sink. American cities spend millions in enforcement to avoid spending pennies on social work.
Who is being empowered?
The broader question is whether the subway is dirty because of homeless people or because of inadequate cleaning, poor training for cleaners, lack of protective equipment, etc. The vast majority of dirt one sees on trains has pretty obvious origins in ordinary if antisocial riders: spilled drinks, gum stuck to the floor, overflowing trash cans, wrappers thrown on the tracks. However, it is convenient to blame homeless people for this – they can’t politically fight back, and many law-and-order voters and political operatives relish the sight of a cop dragging someone off the train.
This leads to the question, who is being empowered by blame? Any explanation of why things don’t work empowers someone, and explanations are easier to accept if they empower local political forces that the mainstream pays attention to. For example, if I say costs are high because of union pensions, then this automatically empowers the Manhattan Institute and other anti-union forces in the city; and if I say costs are high because managers micromanage and humiliate workers too much, then this empowers the unions.
The upshot is that blaming flagging subway ridership on homeless people making riders uncomfortable empowers law-and-order voters and middle-class people who dislike seeing visible poverty, both of which are groups that even relatively liberal political operatives pay attention to. In contrast, blaming flagging ridership on technical issues with speed and frequency empowers technocrats, who are usually politically invisible, and when they’re not, this can lead to a clash of authority, as seen in Governor Andrew Cuomo’s sidelining of Byford, leading to the latter’s resignation.
This cascades to cleaning. Taipei shows how one can clean trains and stations during service. New York should learn, but that means listening to people who are familiar with Taiwanese practices, and maybe synthesize with other clean Asian systems. Shutdowns that force essential workers onto slow buses and taxis are a terrible policy, but they’re a policy the current leadership does not need to talk to people in a foreign country to implement.
