Two weeks ago I wrote about the Brooklyn bus redesign I’m working on with Eric Goldwyn. The MTA, which is aware of our efforts, came up with its own plan. So far details are scant; there is a presentation available online, which talks about goals (“network redesign,” “higher frequency”) but no specifics (“a more gridded network,” “6-minute off-peak frequency on the main routes”).
At least so far, the goals seem solid. The MTA has the following list of improvements:
- Redesign the network from top to bottom based on customer input, demographic changes, and travel demand analysis. Provide better connectivity and more direct service in every neighborhood
- Optimize the existing network with community consultation by removing closely-spaced and underutilized stops and making street design changes on select corridors in coordination with NYC DOT
- Expand off-peak service on strategic routes using a toolbox of service strategies including increased frequency and demand based service adjustments
- Expand Traffic Signal Priority (TSP) to allow an approaching bus to hold a green light or shorten a red light
- Seek exclusive busways on priority corridors to give buses full access in major congested areas
- Identify opportunities for new bus lanes and queue jumps in 2018
- Advocate for strengthened NYPD enforcement of bus lanes to keep bus stops and travel lanes clear throughout the system
- Recommend dedicated transit-priority traffic teams to focus enforcement in key areas to ensure buses move quickly through trouble spots
- Use Bus Lane Enforcement Cameras mounted on buses to automatically identify violations and issue tickets. Advocate for legislation to expand beyond the existing 16 authorized routes
- Install tap readers to speed up the boarding process so buses spend less time waiting at stops
- Introduce all-door boarding to allow riders to get on through any door of the bus
- Explore options for a future cashless system to maximize reductions in boarding time
- Expand fare enforcement on regular bus service to reduce evasion and restore fare revenue
The main problems only appear toward the end, with the implementation of off-board fare collection and all-door boarding. The insistence on “fare enforcement,” which could mean regular proof of payment (POP) inspections but could also mean worse, such as armed cops (not practiced in New York on SBS but practiced on some other US systems, like BART) or holding the bus during inspection (which New York does practice, unlike Berlin and other German-speaking cities). Overall I’m relatively sanguine about Andy Byford specifically – he’s not American and is not used to American levels of police militarization.
However, another aspect of the POP proposal is troubling: the connection with tap readers. The plan’s full text (which is barely more detailed than what I quote above) mentions that POP should come with the so-called New Fare Payment System, or NFPS, which New York is currently planning to roll out starting in 2019, continuing until 2023. The NFPS is based on worst industry practices cobbled from American and British ideas. Here is my second post ever, discussing the plans for smartcards in New York in 2011. New York ignored (and keeps ignoring) the smartcard implementations in a number of East Asian cities in its zeal to make people treat their credit card as a transit fare card, ensuring the agency can surveil all passengers; perhaps Americans lack the values of freedom and individual privacy of Japan and Singapore.
New York also ignored (and keeps ignoring) the POP implementations in cities with paper tickets, such as most of Central Europe. Smartcards are not required for POP: the German-speaking world has POP with paper tickets, as did Vancouver on SkyTrain and some bus lines even before the Compass Card debacle. In Singapore I saw a ticket inspection on a bus even before EZ-Link; I had a magnetic farecard at the time. Given the enormous waste coming from making passengers line up and pay the driver, it’s imperative to move toward POP as soon as possible, even if it means equipping inspectors with MetroCard readers rather than smartcard readers. MetroCard may only last for five years if the NFPS schedule doesn’t keep slipping, but handheld magnetic card readers are a cheap technology whereas making buses idle while passengers dip cards one at a time is not so cheap.
The zeal to go cash-free is the final troubling aspect of New York’s ideas about fare payment, especially when bundled with the idea that the bank card is the fare card. Not everyone has a local bank account. Tourists don’t (and even cards that are supposed to work abroad don’t always). Low-income city residents don’t, either: 11.7% of New York households have no bank account, and they disproportionately appear to be in poverty, judging by which neighborhoods they are most concentrated in. The MTA has always treated anonymous smartcards as an afterthought, and going cash-free means there is no recourse for the unbanked or even for many tourists.
Nor is cash-free operation even necessary. An on-board farebox is compatible with POP. In this system, riders can board from any door, and the driver will begin moving as soon as all passengers have boarded, even if not all passengers have paid yet. Riders with valid transfers or season passes need not do anything. Riders with a pay-per-ride smartcard and no transfer should tap their card at a validator at any bus door or bus stop (validators are cheap that blanketing the system with them is practically free). The remaining passengers should walk to the farebox and pay there; perhaps some busy stations should get fareboxes, as all SBS stops do in New York today, but if the MTA only expects a few smartcard-free, non-transfer passengers at a stop, then having them pay on board a moving bus should not be a problem.
I’d like to stress that other than the ongoing hiccups of the English-speaking world with fare payment systems (hiccups that it seems to export to Paris), the plan appears good, from what few details the MTA has released. There are plans for increasing the average distance between bus stops, adding more bus lanes, getting serious about signal preemption, raising off-peak frequency, and letting passengers board from all doors. The MTA really is noticing that its bus system is collapsing and really is making serious plans to avert a death spiral.