The Solution to Failed Process isn’t More Process
The US Department of Transportation has an equity action plan, and it’s not good. It suffers from the same fundamental problem of American governance, especially at the federal level: everything is about process, nothing is about visible outcomes for the people who use public services. If anything, visible change is constantly deprecated, and direct interference in that direction is Not What We Do. Everything is a nudge, everything has to be invisible. When the state does act, it must do so in the direction of ever more layers of red tape, which at this point are for their own sake.
Case in point: a 12-page PDF with many graphics and charts manages to fit in two giant red flags, both with serious implications for how USDOT views its mission. They showcase a state that exists to obstruct and delay and shrugs off social and developmental goals alike. The action plan should be dismissed and replaced with an approach that aims to dissolve anti-developmental institutions and favor action over talk.
Contractors, or users?
Most of the document does not concern itself with how to be more equitable for the users of public transportation in the United States. It doesn’t talk about racial differences in commuting patterns – it says poor people spend more of their income on transportation (as is the case for other basic staples) but ignores the issue where 61% of American public transport commuters are racial or ethnic minorities in a country that’s 62% white.
What it does talk about is the needs of contractors. The US has special programs for disadvantaged business enterprises (DBEs). In contracting, this is called MWBE in New York – minority- and women-owned business enterprise. New York requires 20% of contract value to go to MWBE, and since construction is an oligopoly owned entirely by white men and there is no interest in breaking said oligopoly, everything goes through a web of subcontractors to satisfice the law while driving up costs for the end users; one source at the MTA quotes a 20% premium to me just from the subcontracting web caused by this and other special restrictions.
In anti-left American media, the black slumlord who complaints that it is racist to levy fines on him for violating building codes is somehow a sympathetic figure, in preference to the people with the misfortune of living in one of his 100 apartments. Similarly, when Americans speak about income mobility in their country, they center the origin stories of billionaires, most of whom grew up comfortably upper middle-class, rather than whether a working poor person has much hope to ascend to the middle class.
It’s the same with the focus on MWBE. MWBE are not socially relevant. There is no social or developmental purpose in creating a class of business owners shielded from competition – in this case, federal contractors – and then trying to diversify it. Most people are not business owners; most people work for someone else and to get to work they need to commute, and for women and minorities, this is disproportionately likely to be public transport. The path forward is a federal repeal of all MWBE laws and their replacement with preemption forbidding states to enact similar laws. Federal power should dissolve failed local arrangements, free from the need to kowtow to local power brokers who have limited power beyond the local level and none at the federal level.
Process for the sake of process
Community meetings in the United States are a failure. The action plan recognizes this problem, and even begins to understand why:
* Public meetings are a common public involvement strategy, but can be inconvenient or impossible to attend for some. Physical meeting locations may be inaccessible for some, including those with disabilities. Virtual public meetings are inaccessible for people without internet access or computer literacy.
* Various methods may be needed to allow people with diverse circumstances to have a voice in decisions that affect their community. Adaptive engagement strategies can be a resource-intensive but valuable endeavor that is responsive to specific community needs, including different language and cultural backgrounds.
Unfortunately, the solution wants to accrete more process for its own sake. There is no positive use for a community meeting; the defenders of the process in multiple American cities, when I challenged them on this point, could not name to me a single useful thing that came out of them. But the negatives are numerous, and not fixable through multilingual meetings:
- The times at which meetings are held tend to privilege people who can take time off during work hours – the same class of already overprivileged business owners, comfortable housewives, and retirees, to the exclusion of people who work for someone else.
- Community as a concept is exclusive; in Cultural Theory terms, egalitarian systems tend toward strong boundedness and this is inherently exclusive in ways that market- and state-based systems lack. Outsiders who attempt to attend community meetings report being verbally harassed for not looking like the typical attendee, for example if they are much younger.
- Community meeting dynamics favor loudness and adversarial agitation. Social media has the same problem, with a growing body of published work about the effect of online harassment on people, disproportionately people from disadvantaged background. Yelling is believed to get results, and the idea that the state should punish it to let other voices than that of the biggest blowhard be heard is treated as so ridiculous that in popular culture it’s put in the mouth of a junta member.
- Local community is not relevant to how most people live in metropolitan areas. In New York, only 8% of workers work in the same community board that they live in (and even same-borough commutes are only 39%); the other 92% and their dependents socialize in citywide networks rather than locally. And yet, community boards, representing those 8% with local ties, are taken as closest to the people.
- People with limited English proficiency need not just government services in the relevant language but also relevant information. For example, Chinese immigrants receive information out of Chinese networks, which are not especially local to one specific Chinatown, but are often pan-Chinese or pan-Chinese-American. With much thinner sourcing than is available in English, they can form opinions about the issues most in the news, which tend to be national, but not about local issues. This is something every intra-European immigrant gets very quickly – it’s easier to find someone who speaks the same language with opinions about Annalena Baerbock than someone who speaks the same language with opinions about Bettina Jarasch, let alone any borough-scale politician (I do not remember a single conversation within queer Berlin spaces about borough-scale politicians).
- Local knowledge, to the extent it even exists, is not important, but the community meeting foregrounds it. Long-timers insist on talking about the history of every parklet and mural and shop and not about jobs or rents or public services; the community meetings elevates their concerns above memorizing sports statistics or similar trivialities.
The community meeting as a source of knowledge for the state to use or as a source of informal or formal power is a social stain wherever it is tried, and the impacts disproportionately fall on women, the young, minorities, queers, and immigrants. And yet an equity action plan that understands at least some of the problems created by the process cannot bring itself to recommend its abolition in favor of top-down state action, informed by the academic research of ethnographers to create universal design standards. No: it is recommending even more process. Process cannot fail; it can only be failed. Fair outcomes are out; endless red tape with all talk and no action is in.
